As the demand for in-person services for the Eaton and Palisades fires has decreased over time, the California Governor’s Office of Emergency Services (Cal OES) and the Federal Emergency Management Agency (FEMA) will end in-person presence at Survivor Support Locations (SSL) at 5 p.m. on October 17, 2025.
State and FEMA resources will continue to be available virtually after in-person services end. To contact FEMA, visit DisasterAssistance.gov or call 800-621-3362.
If you use a video relay service, captioned telephone service, or other communication tools, please provide FEMA the specific number assigned for that service. Lines are open daily from 4 a.m. to 8 p.m., seven days a week.
State services can be accessed at www.ca.gov/LAfires.
Small Business Administration (SBA) Support
The Small Business Administration (SBA) will continue to provide in-person assistance at two locations:
One Stop Rebuilding Center – LA City
1828 Sawtelle Blvd.
Los Angeles, CA 90025
Monday–Friday: 9 a.m. – 5 p.m.
Altadena Community Center – LA County
730 E. Altadena Dr.
Altadena, CA 91001
Monday–Friday: 9 a.m. – 5 p.m.
Los Angeles County – Altadena Community Center
The County of Los Angeles will continue offering in-person resources at the Altadena Community Center to help community members connect with available county programs and services.
For updates on changing services and ongoing support, visit dcba.lacounty.gov/Altadena-Center.
Disaster Case Management Program (DCMP)
The Disaster Case Management Program (DCMP) is FEMA-funded and provides supplemental disaster case management services to survivors with unmet needs.
DCMP case management staff will be available on-site at the SSL through October 17, 2025, to help survivors navigate recovery resources, including FEMA Individual Assistance, and to develop individualized recovery plans.
After October 17, DCMP can be reached by calling (833) 775-DCMP or (833) 775-3267.
