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The City Council on Nov. 7 will consider a plan that would reorganize the Finance Department to increase efficiencies and improve service to business owners, among other proposed changes.
“This plan will increase the efficiency of one of the City’s core operations, the Finance Department, and improve customer service at no increased cost to taxpayers,” DeWolfe said.
The business license revamp is part of a department-wide reorganization to create more streamlined and customer-friendly financial services. The proposal includes:
- Creating a new internal organizational structure that will increase promotional opportunities for employees and allow for improved succession planning, cross-training and mentorship.
- Streamlining the City’s business license operations through a contract with HdL Companies. The HdL partnership would allow business owners to submit and renew their business license applications online and submit payments online, among other benefits.
- Upgrading employee payroll services through a contract with ADP, LLC, one of the top firms of its kind in the nation.
- Reducing the number of full-time employees from nine to six.
“The reorganization plan was carefully considered after a thorough review of the Department and the needs of our customers,” DeWolfe said. “It is being done with the best interests of our customers, the Finance Department, and the long-term needs of the City in mind.”
In other agenda items, the Council will hear staff updates on the 2018 State Legislative session, and update on Tuesday’s election results, and an update on a new City water treatment facility.
The City Council meeting will begin at 7:30 p.m. on Wednesday, Nov. 7 in the Council Chambers, 1424 Mission St., South Pasadena. Please visit the City’s web site to view the full agenda and staff reports.
