New Beginnings Physical Therapy, at 1015 Hope Street, Suite F, in South Pasadena, is one of those few businesses in Southern California that have been able to continue providing services completely in-house in the midst of COVID-19, while strictly following safety protocols.
The owner, April Ramirez, says they’ve been able to do this because they don’t operate as a high-volume clinic, and patients are seen always on a one-on-one basis.
“It was a very intentional choice,” Ramirez said. “I believe in quality versus quantity when it comes to patient care. They (patients) have to call in. And then when they call in to the main line, the front desk staff will take their names, they’ll take their insurance information, and then they’ll be able to schedule them.”
Patients who pay out of their own pockets are also able to get lower rates than usual because New Beginnings always make it a point to match what insurance companies would be covering.
“I feel that health care should be accessible for everyone,” she continues.
Ramirez started New Beginnings in 2016, and decided to commit full-time to South Pasadena in 2018. Being a cancer survivor, she understands how to care for others who have gone through the experience or have been in similar situations. Ramirez suffered from acute T-cell lymphoblastic leukemia and received three years of daily experimental chemotherapy, which she said was responsible for taking away her full gross and fine motor skills, taste, hearing, vision, sensation, mobility, and continence.
“I required maximum assistance with bed mobility, toileting, balance and walking, and have sustained my own fair share of pelvic floor issues, including endometriosis and extensive scar tissue adhesions,” she relates. “I feel it’s important for you to grasp a little bit of my personal life because in this field, it is about personal life experiences that allow me to connect to my patients.”
The clinic specializes in pelvic health and orthopedics. With pelvic physical therapists unfortunately few and far between, New Beginnings receives a great number of patients who travel from afar to avail of their specializations. She says it’s wonderful to have South Pasadena and surrounding communities come together in a “unique and peaceful setting” to address issues that are so often underserved.
“This is a place to find your new beginnings, whatever your goals may be,” Ramirez said. “Patients are seeking change for their current conditions, and we serve as a healing space to accomplish those new beginnings.”
New Beginnings Physical Therapy offers patients an initial evaluation, and a full assessment of their needs, measurements of their strength and flexibility, before establishing goals for the therapy.
After the assessment, follow up treatments may include manual therapy, therapeutic exercise, neuromuscular re-education, and patient education. Treatment frequency is customized to the patient’s specific needs, Ramirez said.
To find out more about New Beginnings and their services, visit www.nbptherapy.com or call (626) 360-6092.