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Effective Friday, March 20, the City of South Pasadena will further reduce City services in response to L.A. County’s ‘stay at home’ mandate to stop the spread of coronavirus.
“The health and safety of our community comes first.”
“Los Angeles County is the most populated county in the nation and the more we can do to limit our interactions will help to curb the spread of coronavirus,” said City of South Pasadena City Manager Stephanie DeWolfe. “Out of an abundance of caution, we have made the decision to reduce our staffing levels to only essential City services to ensure our members of our community have the critical services they need.”
Essential City services to be offered by the City until further notice include:
- Police and Fire
- Water, sewer and trash
- Emergency Public Works response to tree issues
- Senior lunch program
- Dial-A-Ride
- Parks maintenance
- Limited administrative services, such as payroll
The City has proactively moved toward telecommuting for all other staff to ensure the safety of the public and employees while continue to move City projects and programs forward.
Residents are encouraged to continue to support local businesses by ordering takeout or delivery when available. Grocery stores and pharmacies will continue to operate. There is no shortage of food or interruption to local food supply, and residents do not need to stockpile supplies.
The city will continue to assess the situation and may make additional changes as needed.
How to Contact the City to Access Essential City Services
City Hall
– Finance phone number 626-403-7252 or emailFinanceDepartment@southpasadenaca.gov
Public Works
- Routine service requests can be submitted via email (PWServiceRequest@southpasadenaca.gov).
- Public Works Staff continue to provide standby services after hours and on weekends.
Water/Wastewater
• During this time, there will be no water shutoffs and late fees will be delayed
• Water is safe to drink and there is plenty of water available
• Routine service requests can be submitted via email (PWServiceRequest@southpasadenaca.gov).
• Water and Wastewater Staff continue to provide standby services afterhours and on weekends.
• Emergency requests can be submitted to Police Dispatch at (626) 403-7297
Public Safety
• The South Pasadena Police Department front counter will be open during regular business hours
• All police and fire services will continue
• South Pasadena Police Department non-emergency phone number 626-403-7270
• South Pasadena Fire Department non-emergency phone number 626-403-7300
- For emergency assistance call 9-1-1
- Overnight street parking regulations will not be enforced starting 3/17 to 4/30 during the dates of South Pasadena Unified School District closures. The SPPD will, however, be conducting enforcement on parking violations (parking in a red zone, etc.).
Senior Services
• Senior Center phone number: 626-403-7360
• Senior Lunch Program to continue with the following modification:
- Box lunches will be provided for pick up or delivery only
• To make a reservation for the lunch program, call 626-403-7360 Monday through Friday, 10 a.m. to 2 p.
• Dial-a-Ride program to continue with the following modification:
- Rides will only be provided for essential trips, including doctor’s appointments and grocery store or pharmacy trips
• Reservations made by phone only at 626-403-7268. Monday through Friday, 8 a.m. to 2 p.m.
The city recommends that seniors stay active, healthy and connected through eating well and exercising at home.
“The City’s top priority is the health and safety of our residents,” said South Pasadena Mayor Robert Joe. “It’s of utmost importance for all of us to be diligent during these times and follow the guidance of public health officials in order to stop the spread of coronavirus. We appreciate our South Pasadena community for the respect and consideration they are showing to others during this time of uncertainty. We also thank our city staff and first responders for ensuring that essential city services and all public safety services continue for our residents.”
